Merch Shipping & Returns
All Merchandise products are manufactured to order and shipped from Latvia. It takes 2-7* business days to create apparel products (t-shirts, etc.). Then you should add shipping times on top of that. Shipping times depend on the destination, expect your order to ship to your destination in 5-30 business days (locations further from Europe take longer). Once your order has been manufactured, you will receive an email notifying you that it has been shipped and this email will include an estimated delivery date.
*95% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.
Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date (this will be emailed to you once your order is shipped). Claims deemed an error on our part are covered at our expense.
A return address is provided with your order, but please notify us first if you intend to return your order specifying your reasons why.
If you have any issues or problems with your order, please get in touch ASAP by contacting us at firstname.lastname@example.org.